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Oxendales Clothing Catalogue

Oxendales Clothing Catalogue

Contact Details

Postal Address: Griffin House, 40 Lever Street, Manchester, M60 6ES.
Phone: 0871 231 2000
Website: www.oxendalesuk.drct2u.com
Email: You can email the company from their 'Contact Us' page of the website.

Company Background

Oxendales Clothing Company is a part of the JD Williams shopping empire, one of the largest home shopping companies in the UK and boasts over 20 separate brand names. The company was founded in 1875 and was one of the first retailers to use the parcel post service to send customer orders direct to their door. Since then the company has grown and now offers a wide range of products for the home as well as clothing for both sexes.

Product Range

The products available in the Oxendales catalogue range from women's clothing through to exercise equipment and kitchen accessories. More specifically the following sections are covered:

Women's clothing, where you can choose from a wide range of garments in sizes that start at 12 and go through to size 32-34. Oxendales specialise in clothing for larger ladies and most of their garments are available in the full range of sizes. Their footwear is also available in larger width sizes to accommodate for all customers. As well as the women's clothing section, the website also has separate sections for lingerie and nightwear.

Men's clothing is a smaller range, however it still covers everything that you would need in your wardrobe. Trousers, shorts and jeans are available in sizes 34 to 54 and some styles come in short and regular leg lengths. Tops and shirts come in sizes small through to 5XL.

The home and garden section contains a good range of items for the bedroom, bathroom, kitchen and living room. There are also a number of helpful appliances for elderly customers and labour saving devices for around the home.

The electrical section includes items such as TVs and DVD players, games consoles and accessories, stereo equipment, home and mobile phones and satellite navigation systems.

The appliance section includes all of the large kitchen appliances as well as a number of smaller ones. These include irons, vacuum cleaners, blenders, juicers, kettles and toasters.

Ongoing Promotions

As well as the permanent sale that is updated on a weekly basis, Oxendales run a prize draw in which you can win a first prize of £30,000. All you need to do to enter is sign up for an account which is free. If you do sign up you will also receive an incentive code for 10% off your first order and further discounts and special offers over time.

Payment Methods

If you open an account with Oxendales then you will be given an initial credit limit of £100 or more. You can use this to order items and then pay for them in monthly instalments until the amount is paid off. The monthly instalment can be paid with a credit or debit card, by personal cheque, by direct debit or at the post office. The credit and debit cards accepted by the company are Visa, Visa Electron, Maestro, MasterCard and Solo. If you use the personal account option you will be charged interest on the amount owed each month.

Alternatively you can pay for the items in full at the time of ordering with any of the credit or debit cards mentioned above.

Delivery Options

Delivery of small items such as clothing and footwear is normally within 5 working days of the order being placed. You will be charged a delivery fee of £2.99 per order for these small items. Larger items such as the kitchen appliances, TVs and other electrical items can take anywhere from 10 days to 6-8 weeks and there is often an additional delivery charge to pay as well.

All orders have to be signed for and so the website gives you the option to change the delivery address if you think you aren't going to be home. There is no extra charge for this service.

Returns Policy

Some of the items from Oxendales, such as the clothing and footwear, come with a 28 day home approval period and so you can return them for whatever reason within 28 days of receiving them. They must be returned in an as new condition and the cost of returning them is paid by you. In most cases you will be offered a full refund or a replacement if the item was simply the wrong size or colour.

Electrical items and appliances however can not be returned unless they are damaged or faulty and so you should be sure you want them before ordering them. Damaged items will be replaced, repaired or refunded depending on which option you choose.

In Conclusion

Oxendales offer a wide range of products at very reasonable prices and many of the items included in the catalogue are needed by the average family. They are one of the largest home shopping companies in the UK and are trusted by thousands of customers each year. The fact that they cater for all sizes including plus sizes with regards to clothing and footwear is an attractive point that makes them stand out from many of the other on-line clothing retailers.

Oxendales Clothing Catalogue »