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Country Holidays - www.country-holidays.co.uk
Country Holidays
Contact Details
Postal Address: Spring Mill, Earby, Barnoldswick, Lancashire, BB94 0AA.
Phone: 0870 078 1200. Lines are open Sunday to Friday from 9am to 9pm and on Saturday from 9am to 7pm.
Website:
www.country-holidays.co.uk
Email: contact@holidaycottagesgroup.com or alternatively you can contact the company through the 'Contact Us' page of the website.
Company Background
Country Holidays have been offering customers the use and hire of the best holiday cottages in the British Isles for over 30 years. More recently they have branched out and now offer accommodation in Ireland, France, Scandinavia, the countries of Southern Europe and America.
Using a set of strict criteria, regional managers regularly inspect each of the properties to ensure that they meet all of the companies requirements with regards to quality.
Product Range
Country Holidays offer a range of holiday options within the UK and other selected countries around the world. You can choose from over 15000 properties, many of which have pictures and in depth details about the cottage itself, included facilities and the surrounding area. Over 4000 of the properties featured are in the UK and each has a rating which is given by the regional managers. There are properties of all sizes available and the largest can accommodate around 22 people.
The maximum length of stay for most properties is 14 nights, however, longer stays can be arranged in some circumstances. Country holidays also offer short breaks of either three nights over the weekend or four nights midweek for the same price. This means that if you book a midweek break you get an extra night free of charge.
The online search facility allows you to perform a detailed search for properties that would suit you and are available on the dates you require. To narrow the search you can choose facilities that you would prefer your cottage to have such as a swimming pool, a pub nearby, pets allowed, an enclosed garden or downstairs bedroom and bathroom facilities for those who cannot manage stairs.
Ongoing Promotions
The website constantly offers a number of last minute country holidays that usually start within the next week or two. These holidays can normally be booked for around 50% of their original cost and include UK and overseas holidays.
Additional Features
A number of the cottages advertised on the website have virtual tours as an extra so you can see the inside as well as the outside before you book. However even those that don't have the virtual tour option generally have numerous quality photos that give a good idea as to how the interior looks.
Payment Options
When you find a cottage that suits you, you can either book on the website using a credit or debit card or alternatively you can phone the number above and talk to an agent. You will need to pay a deposit at the time of booking and the rest of the balance no later than 8 weeks before your holiday begins. Alternatively you can send a cheque for the full amount to the address above.
Country Holidays accept Visa, Visa Delta, Maestro, MasterCard and American Express and although there is a booking fee, this is included in the price quoted for your holiday. Their website is encrypted which means you can pay without fear of others accessing your credit card details.
Cancellation Policy
The 'Booking Conditions' section of the website sets out the terms and conditions regarding cancellations and refunds. As would be expected with any holiday these terms are quite complex and for a full explanation each relevant page should be consulted.
In short, you will receive a full refund or an offer of alternative accommodation if your holiday is cancelled as a result of owner or company error. However should you need to cancel your holiday then you may or may not receive a refund depending on the reason for the cancellation. Again, the accepted reasons for cancellation are explained on the Country Holidays website. Even if you do have an acceptable reason, you still may not be refunded the entire cost if you are due to start your holiday within the following 8 weeks as a cancellation charge will be applied to your account.
In Conclusion
Country Holidays pride themselves on selecting the best properties available in the UK and abroad for their customers. Their prices vary depending on the star grading that their regional managers assign to each individual property, however it is very easy to pick up a 7 night holiday in a 3 star cottage for a few hundred pounds.
Their search feature makes it very easy to find your ideal holiday cottage although because of their in depth cancellation policy it is important to make sure you are entirely happy with the facilities, dates and location before booking.
Country Holidays - www.country-holidays.co.uk »
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